Hey there! Martin here. If you’re anything like me, you probably spent a good chunk of your morning wondering why your Best Friend is suddenly Uranus when you know you’ve been snapping them enough to be Mars. Or maybe the gold ring just vanished entirely?
I’ve been a Snapchat power user since the days of the original “Best Friends” list (yeah, I’m that old in Snap years), and I’ve seen it all. But lately, the Snapchat Plus glitches surrounding the Friend Solar System have been next-level frustrating. It feels like every time I get my “cosmic order” right, a new bug throws me into deep space.
If you’re seeing planet bugs or your solar system is just flat-out broken, don’t panic. We’re going to get you back into orbit. Grab a coffee, and let’s dive into the weird world of Snap glitches.
My Personal Experience with Snapchat Plus Glitches
So, picture this: It’s 2025, and I’m trying to keep my streak alive with my buddy Dave. We’ve been “Mercury” (the #1 spot) for months. One Tuesday, I open his profile to check our status, and… nothing. No gold ring. No “Best Friend” badge. Just a regular profile.
I thought, “Did Dave block me? Did I forget to pay my subscription?” Nope. My subscription was active, and Dave was literally texting me a meme at that exact moment. I tried toggling the feature off and on, but my avatar was just stuck in a void. It turned out to be a massive synchronization lag where the app just stopped calculating interaction data for about 48 hours.
What I learned is that the Solar System isn’t just a static list; it’s a living, breathing (and sometimes breaking) algorithm. When Snapchat Plus glitches happen, they usually fall into three buckets: display errors, ranking lags, or complete feature “disappearances.” Knowing which one you’re facing is half the battle.
Read More: How to Turn Off Snapchat Planets (2026 Easy Guide)
Common Planet Bugs & Why They Happen
The Friend Solar System is one of the coolest parts of Snapchat+, but it’s also surprisingly fragile. Have you ever noticed your planet change even though your chatting habits stayed the same? Here are the most common planet bugs I’ve run into lately:
1. The “Vanishing Orbit” Glitch
This is when the “Best Friends” or “Friends” badge simply disappears from a profile where it definitely should be. Usually, this happens because the app’s cache is cluttered or the Solar System toggle has been switched off by a recent update.
2. The Wrong Planet Ranking
Ever felt like you’re being “demoted” to Neptune for no reason? Sometimes the algorithm fails to update your recent interactions. This isn’t always a “bug”—sometimes it’s just the 24-hour data refresh cycle—but when it persists for days, it’s definitely one of those annoying Snapchat Plus glitches.
3. The “Solar System Disabled by Default” Confusion
Snapchat actually changed the rules recently. If you’re a new subscriber or just updated the app, the Solar System is often off by default. I can’t tell you how many people I’ve helped who thought their app was broken when they just needed to flip a switch in settings.
Fixing Solar System Errors: A Martin-Approved Checklist
Before you go screaming into the void (or at a support bot), try these steps. I’ve found that 90% of fixing solar system errors comes down to basic app “hygiene.”
Step 1: Check the Toggle
First things first: Is it actually on?
- Tap your Profile Icon.
- Hit the Snapchat+ banner.
- Look for Solar System and make sure that toggle is glowing.
Step 2: The “Magic” Cache Clear
This is my go-to fix for almost everything. Clearing your cache removes temporary files that might be causing Snapchat Plus glitches without deleting your memories or chats.
- Go to Settings (the gear icon).
- Scroll down to Account Actions.
- Tap Clear Cache and confirm. The app will restart, and often, your planets will be back in alignment.
Step 3: Update or Reinstall
It sounds cliché, but if you’re running a version from three months ago, the “planets” might literally not know how to align. Check the App Store or Google Play. If you’re already updated, a fresh reinstall often clears out the deeper bugs.
Comparison: Planet Meanings vs. Common Errors
| Planet | Position | Common Glitch |
| Mercury | #1 Best Friend | Badge disappears even with high interaction. |
| Venus | #2 Best Friend | Stuck at #2 despite being the top chatter. |
| Earth | #3 Best Friend | Visual glitch where Earth looks like Mars. |
| Mars | #4 Best Friend | Avatar won’t load on the planet. |
| Jupiter | #5 Best Friend | Planet doesn’t appear at all in the list. |
How to Contact Snapchat Support (The Right Way)
If you’ve cleared your cache and checked your toggles and things are still broken, it’s time to contact snapchat support. But don’t just send a generic “it’s broken” message. To get a real human to look at your Snapchat Plus glitches, you need to be specific.
The “Shake to Report” Trick
This is the fastest way to report planet bugs.
- Go to the screen where the glitch is happening (like your friend’s profile).
- Literally shake your phone.
- A menu will pop up. Tap Report a Bug.
- Describe what’s happening. Mention that you are a Snapchat+ subscriber—this often gets you prioritized!
Using the Support Website
If the app won’t even let you report a bug, head to support.snapchat.com. Navigate to “I Need Help” -> “A Snapchat feature isn’t working.”
Martin’s Note: Honestly, the “Shake to Report” is way better because it automatically attaches a screenshot and device logs, which helps the devs find the specific Snapchat Plus glitches affecting your model.
FAQ: Your Burning Questions Answered
Q: Why can’t I see my friend’s planet anymore?
A: This is the most common of the Snapchat Plus glitches. Either they turned their Solar System off, you turned yours off, or you’ve fallen out of their top eight “Best Friends” list.
Q: Does clearing my cache delete my Streaks?
A: Nope! I get asked this all the time. Clearing cache only deletes temporary data like lens previews. Your streaks and memories are safe.
Q: I paid for Snapchat+ but the Solar System isn’t there. What gives?
A: Check if the feature is “Disabled by Default” in your Snapchat+ management settings. If it’s on and still missing, it’s a sync error—try logging out and back in.
Q: Is the planet order the same for everyone?
A: Yes, the order always follows the real solar system (Mercury to Neptune). If yours looks different, you’re likely looking at a UI bug.
Martin’s Final Tip
If you’re dealing with Snapchat Plus glitches, remember that the app updates almost weekly. Most planet bugs are temporary “hiccups” caused by server-side updates. My big advice? Don’t take the planet rankings too seriously. If you’re “Mars” instead of “Mercury” for a day, it’s usually just the algorithm catching its breath.
Would you like me to walk you through how to check if your friend has their Solar System turned off? Just let me know!
